Difference between revisions 123197 and 123198 on foundationwiki

{{DISPLAYTITLE:The Wikimedia Donor Privacy Policy}}
{{hatnote|This page documents the Wikimedia Foundation's donor privacy policy. You can make a donation to the Wikimedia Foundation at [https://donate.wikimedia.org donate.wikimedia.org].}}
{{DonorLang}}
{{TOCright}}

=== Welcome! ===
(contracted; show full)

"'''Donor Privacy Policy'''" and "'''policy'''" refers to this document.

"'''Personal information'''" is information you provide us or information we collect from you through the Fundraising Services that identifies or could be used to identify you. 
{{Collapse-mobile|Headline=Expand for more information
 |toggletext = |Content=
We collect some or all of the following types of personal information from you through your use of the Wikimedia Fundraising Services: your name, contact details (such as address, phone number, email address, password, identification number on government-issued ID), financial information (such as bank account number), device details (such as IP address, web browser user-agent information), demographic details (such as gender or age) and information about your interests and affiliations.}}

(contracted; show full)* the amount you donated
* which of our pages you request and visit
* the date and time of each request you make to our donation pages
* comments and suggestions from you
* correspondence between you and WMF
* any other information you provide to us

{{Collapse-mobile|Headline=Expand for more information
 |toggletext = |Content=
We keep both personal and non-personal Donor Information confidential, meaning that we will not share this information outside of the Wikimedia Foundation except as permitted by this policy or in de-identified/anonymized form.
}}

=== Cookies and Other Tracking Technologies ===
As you interact with the Wikimedia Fundraising Services, we may use automatic data collection and other locally stored data technologies such as [[foundationsite:wiki/Privacy_policy/Glossary_of_key_terms#Tracking_Pixel|tracking pixels]], [[foundationsite:wiki/Privacy_policy/Glossary_of_key_terms#JavaScript|JavaScript]], [[foundationsite:wiki/Privacy_policy/Glossary_of_key_terms#Cookies|cookies]], and [[foundationsite:wiki/Privacy_policy/Glossary_of_key_terms#Local_Storage|local storage]] to collect certain information about your device.

WMF uses cookies and other locally stored data to enhance your donation experience. We also use this information to create a safer online environment and gain a better understanding of donor preferences and interactions with the Wikimedia Fundraising Services. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
In general, cookies and other locally stored data are used to:

* Help the Wikimedia Fundraising Services function and deliver new and relevant content to you.
* Provide you with a personalized experience by storing your preferences so that they can be used the next time you visit the Wikimedia Fundraising Services.
* Analyze the performance of donation processes so that we can better understand how they work and improve them for you and other WMF donors.
(contracted; show full)

=== How We Use Donor Information ===
We use information collected from you for general administrative purposes and to operate our fundraising processes.  
{{Collapse-mobile|Headline=Expand for more information
 |toggletext = |Content=
This includes:

* administering the Wikimedia Fundraising Services;
* updating you about upcoming fundraising and other WMF activities;
* thanking you for your donation; and
* setting language preferences.

We engage in the foregoing activities to manage our contractual relationship with you and for our legitimate interests in managing the Wikimedia Fundraising Services.
}}

We also use information collected from you to comply with various obligations relating to recordkeeping and reporting. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
This includes:

* distributing donation receipts;
* maintaining our internal records test features;
* complying with U.S. tax requirements;
* reporting to applicable government agencies as required by law; and
* communicating substantive changes to this policy and related policies.

We engage in the foregoing activities to comply with our legal obligations and for our legitimate interests in managing our donation processes.}}

And we use information collected from you to improve and update the Wikimedia Fundraising Services. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
This includes:

* customizing content;
* understanding donors' interest in WMF;
* improving our fundraising processes and efforts;
* conducting internal analyses, such as research and analytics;
* providing greater security; and
* conducting survey and metric reports.

We engage in the foregoing activities for our legitimate interests such as improving and protecting our fundraising processes and efforts.
}}

=== Accessing Your Donor Information ===
WMF works hard to accurately process and maintain Donor Information. If you would like to request to access, correct, update, suppress, restrict or delete the personal information we have about you, object to our processing of such personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another organization (to the extent this right to data portability is provided to you by applicable law), please let us know by contacting us at [Mailto:[email protected] [email protected]]. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
While we will make reasonable efforts to comply with your request, there are certain situations where we may not grant your request (such as when we cannot adequately verify your identity to give you access to personal information, when we are legally required to retain information, or when we are not technologically able to change or delete information). Therefore, the granting of such requests remains at the discretion of WMF.
}}

All emails sent relating to Wikimedia Fundraising Services (with the exception of receipts or administrative notices) include an easy option to unsubscribe. If you would like to change your communication preferences, you (or an authorized representative) can let us know by contacting us at [Mailto:[email protected] [email protected]] at any time, or clicking the unsubscribe link in an email you receive from us.

=== Sharing Donor Information ===
We understand that donors may wish to remain anonymous, and we strive to honor such requests and preserve your anonymity. However, in limited circumstances, we may share Donor Information in the situations and under the conditions described below. We will never sell, trade, or rent your nonpublic personal information.

''With your permission''. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
With your consent, we may share your information for a particular purpose. For example, we may give donors the option to have their name publicly associated with their donation.
}}

''In anonymized form''. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
We may publish or share anonymized Donor Information. For example, we may share anonymized data sets to show donation trends.
}}

''Comments and suggestions''. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
We may publish any comments or suggestions that donors provide us, including in promotional materials, in anonymous form. In the rare instance that we do publish such information with donor attribution, we will do so only with your written consent.
}}

''Online payment processors''. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
In order to facilitate online donations, we have partnered with payment processors. When you make a donation to WMF through the Wikimedia Fundraising Services, whether by credit card, debit card, or other methods of online payment, you transmit your payment data directly to the payment processor. We do our best to use contractual agreements and other mechanisms to help ensure that these processors maintain the confidentiality of your information. However, please be aware that WMF is not responsible for the privacy practices of these processors; please consult the privacy policies of the applicable payment processor for more information about its practices.
}}

''Other service providers''. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
We use third-party service providers or contractors who assist with the organization and facilitation of the Wikimedia Fundraising Services, or who help run our donation pages or improve your experience with them. We may give access to your personal or non-personal information to these providers or contractors as needed to perform their services for us or to use their tools and services. While we cannot ensure the privacy or security of services provided by third-party providers, we do our best to use contractual agreements and other mechanisms to help ensure that these service providers or contractors treat your information consistent with, and in a manner no less protective than, the principles of this policy.
}}

''For legal reasons''. 
On certain rare occasions, we may access, preserve, or disclose your personal information if we reasonably believe it is necessary to satisfy a valid and legally enforceable warrant, subpoena, court order, law or regulation, or other judicial or administrative order. If we believe that a particular request for disclosure of a donor's information is legally invalid or an abuse of the legal system, and the affected donor does not intend to oppose the disclosure themselves, we will do our best to fight the request. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
WMF is committed to notifying you via email at least ten (10) calendar days, when possible, before we disclose your personal information in response to a legal demand. However, we may only be able to provide notice if we are not legally restrained from contacting you, there is no credible threat to bodily harm that is created or increased by notifying you of the request, and you have provided us with an email address or other current contact information.

Nothing in this policy is intended to limit any legal objections or defenses you may have to a third party's request (whether it be civil, criminal, or governmental) to disclose your information. We recommend seeking the advice of legal counsel immediately if such a request is made involving you.
}}

''If the organization is transferred''. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
In the extremely unlikely event that ownership of all or substantially all of the WMF changes, or we go through a reorganization (such as a merger, consolidation, or acquisition), your personal information may be transferred. We will provide notice to you via the Wikimedia sites, and a notification on [[mail:wikimediaannounce-l|WikimediaAnnounce-L]] or similar mailing list, at least thirty (30) calendar days before any personal information is transferred or becomes subject to a different donor privacy policy.
}}

''To protect you, ourselves, or others''. 
{{Collapse-mobile|Headline=Expand for more information |toggletext = |Content=
If necessary, we may need to use or share your personal information to: enforce or investigate potential violations of our [[foundationsite:wiki/Terms_of_Use|Terms of Use]], this Donor Privacy Policy, or any Foundation or user community-based policies; investigate and defend ourselves against legal threats or actions; prevent imminent and serious bodily harm or death to a person; protect our organization, employees, contractors, users, or the public; or detect, prevent, or otherwise assess and ad(contracted; show full)

''[https://wikimediafoundation.org/w/index.php?title=Donor_privacy_policy&oldid=60022 Donor Privacy Policy (2009)]''

'''Please note that in the event of any differences in meaning or interpretation between the original English version of this Donor Privacy Policy and a translation, the original English version takes precedence.'''