Difference between revisions 83543 and 83544 on foundationwiki

{{DISPLAYTITLE:Frequently asked questions}}
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This page lists '''frequently asked questions''' about the Wikimedia Foundation. Other questions are answered [[Answers|here]]. If you do not find your question answered here or there, please feel free to [[contact us]].

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<!-- TO USE ONCE GC support enabled. Link should ideally be to a localised donatewiki page: 
To donate, please visit [[Donate/en|our fundraising page]], where you can donate using many popular methods including credit card, PayPal, Moneybookers, bank transfer and direct debit. Our donation options cover most major currencies. Alternatively you can [[#Where do I send checks?|send a check]] to the Foundation. -->

==== Can I make an automatic monthly gift? ====

Yes.  The Wikimedia Foundation supports monthly recurring giving - you can sign up by going to {{2012FR/Link-Donate|form-countryspecific=Form-countryspecific-monthly|utm-source=B_FAQ|utm-campaign=C_FAQ|text=this page}}.  Monthly recurring donations are processed by PayPal, but may be funded using any of their approved payment methods, which include credit cards.  You will be required to set up a PayPal account.  Recurring gifts happen once per month, on the anniversary of the date you made your first monthly gift, and continue for 12 months.  During the twelfth month, you will be sent a notification asking you whether you wish to continue the gift.  If you do not, do nothing.  The gift will not automatically renew.  If you wish to extend it for another year, follow the instructions that will be provided then.

===== Can you withdraw my monthly gift directly from my bank account? =====
While the Wikimedia Foundation can not directly withdraw your gift from your bank account, you may fund your PayPal account that way - see PayPal for up-to-date instructions.

===== What if I need to cancel my automatic monthly gift? =====
We understand that circumstances may change.  If you need to cancel your monthly gift, log into your PayPal account, locate the "subscription creation" line item, click "details", and then click "cancel subscription".  You will not be billed any further monthly payments.  Alternatively, you can cancel by contacting the Wikimedia Foundation (email giving{{@}}wikimedia.org) with your name, your email address, and a telephone number (so that we can let you know it has been cancelled).===== Can you withdraw my monthly gift directly from my bank account? =====
While the Wikimedia Foundation can not directly withdraw your gift from your bank account, you may fund your PayPal account that way - see PayPal for up-to-date instructions.

===== What if I need to cancel my automatic monthly gift? =====

==== Where do I send checks? ====

==== Where do I send forms, letters or other materials to the Wikimedia Foundation? ====
Please send all correspondence, including Payroll Deduction applications and Matching Gifts forms, to our secure lockbox address:

{{Lockbox address}}
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=== How can I contact the Foundation? ===
If you still have questions or concerns please feel free to contact us. 
For donation questions you can email donate{{@}}wikimedia.org

For other questions see the ''[[Contact us]]'' page for more details.

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