Difference between revisions 77565441 and 78040387 on ruwiki

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Сравнение систем отслеживания ошибок
Эта страница содержит сравнение как [[Система отслеживания ошибок|систем отслеживания ошибок]] так и [[Программное обеспечение для управления проектами|систем управления проектами]].

== Системы управления проектами ==
<!-- Пожалуйста, сортируйте список в алфавитном порядке, а при добавления нового пункта проверяйте все таблицы в статье. -->
{| class="sortable wikitable" style="width: auto; text-align: center; font-size: smaller"
|+
! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug">См. также [http://www.mkgnu.net/?q=scmbug Scmbug].</ref>
 ! Интеграция или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Настраиваемые поля
 ! Интеграция с Email (двухсторонняя)<ref name="email">Отсылает сообщения об обновлениях и напоминания пользователям, а также получает и обрабатывает ответы, отсылаемые пользователями по почте.</ref>
 |-
 | style="padding-left: 1em" | AccuWork
 | [[AccuRev]]
 | Коммерческая
 | C++
 | Java Client, Web-интерфейс
 | проприетарное ПО
 | [[AccuRev]]
 | Экспорт в CSV,HTML,XML
 | 
 | {{Да}}
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[AdminiTrack]]
 | AdminiTrack
 | Коммерческая, с 2000 
 | [[ASP.NET]]
 | Web-интерфейс, оповещение по e-mail
 | [[Microsoft SQL Server|SQL Server]]
 | 
 | Статистические отчёты, Статистика, Настраиваемые отчёты и графики, Экспорт в Excel/CSV
 | 
 | {{Да}}
 |
 | N/A
 | {{Да}}
 | {{Да}}, очень гибкая двухсторонняя
 |-
 | style="padding-left: 1em" | [[Assembla]]
 | Assembla
 | Коммерческая
 | [[Ruby]]
 | Web-интерфейс, e-mail integration
 | [[MySQL]]
 | [[Subversion]], [[Git]], [[Mercurial]]
 | Wiki
 | 
 | {{Да}}
 | {{Да}}
 | 
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[ASTRES]]
 | IVDS, french Civile Aviation
 | free
 | [[PHP]]
 | Web-интерфейс, оповещение по e-mail
 | [[MySQL]]
 | 
 | Статистические отчёты, Гибкая фильтрация отчётов, Экспорт в MS Excel, CSV, XML, HTML, интегрированные графики, база знаний (встроенная или основанная на [[MediaWiki]], редактирование технологического процесса
 | 
 | {{Да}}
 |
 | Доступ только для чтения
 | {{Да}}
 | {{Да}}, только оповещения
 |-
 | style="padding-left: 1em" | [[Atadesk]]
 | Ataminds
 | проприетарное ПО
 | [[C Sharp|C#]], [[ExtJS]]
 | Web-интерфейс, e-mail integration
 | [[Microsoft SQL Server|SQL Server]]
 | 
 | автоматический экспорт в Excel
 | 
 | {{Да}}
 | 
 | 
 | 
 | {{Да}}, двухсторонняя
 |-
 | style="padding-left: 1em" | [[Avalon]]<ref name="error">Error: сайт проекта и/или его разработчика не открывается. Скорее всего проект заброшен.</ref>
 | [http://www.vermontwhisper.com Vermont Whisper]
 | проприетарное ПО
 | [[VB.Net]]
 | Windows
 | Microsoft SQL Server 2008 or newer
 | {{Нет}}
 | 
 | 
 | {{Да}}, Parallel Task Workflows
 |
 | {{Да}}
 | 
 | 
 |-
 | style="padding-left: 1em" | [[BBugs]]
 | <!--[[lastbugs.com]] — нет входа без регистрации -->
 | MIT
 | [[PHP]], [[Laravel]]
 | Web-интерфейс, оповещение по e-mail
 | MySQL, PostgreSQL, SQLite
 | {{Нет}}
 | Wiki
 | {{Нет}}
 | {{Нет}}
 | {{Да}}
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 |-
 | style="padding-left: 1em" | [[Bontq]]
 | [[BONTQ]]
 | hosted, проприетарное ПО
 | [[PHP]]
 | Web-интерфейс, оповещение по e-mail
 | PostgreSQL
 | 
 | Wiki
 | 
 | {{Да}}
 | {{Да}}
 | 
 | 
 | {{Да}}, только оповещения
 |-
 | style="padding-left: 1em" |  [[bugUp]]
 | [[InformUP.com]]
 | проприетарное ПО
 | [[ASP.NET]], [[C Sharp (programming language)|C#]]
 | Windows, Web, e-mail
 | [[Microsoft Access|SQL Server 2005 Express]]
 |
 | {{Да}}
 | {{Да}} , Both Tests Management and Bug Tracking in the same system
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[c.Support]]
 | [[GWI Software]], Inc.
 | проприетарное ПО, Коммерческая, Source Code License available
 | [[ASP.NET]], [[XHTML]], [[C Sharp (programming language)|C#]]
 | Web, e-mail
 | [[Microsoft SQL Server]]
 |
 | Extensive workflow, automated or manual routing, [[service level agreement]]s, [[ITIL]], automatic assignment, statistical reports, [[Knowledge Base]], advanced search, file attachments, inbound emails to issues, notifications, configurable dashboard, report writer, [[Windows Management Instrumentation|WMI]] based [[IT asset management|Asset Management]], escalation rules, surveys, related issues, call scripts
 |
 | {{Да}}<br />Extensive and dynamic
 | {{Да}}
 | {{Да}}<br />[[Microsoft Active Directory]]
 | {{Да}}
 | {{Да}}<br />Outbound (S)[[SMTP]], Inbound (S)[[POP3]], [[IMAP4]] ([[Secure Sockets Layer|SSL]]/[[Transport Layer Security|TLS]])
 |-
 | style="padding-left: 1em" | [[Cerberus Helpdesk]]
 | WebGroup Media LLC
 | Free (up 3 agents), Коммерческая
 | ''draft''
 | ''to be completed''
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 |-
 | style="padding-left: 1em" | [[Cerebro]]
 | [[CineSoft]]
 | Коммерческая
 | [[C++]], [[Qt]],[[PHP]]
 | Client (Mac OS X/Windows/Linux), E-mail, Web interface, Rss, API
 | [[PostgreSQL]]
 | CVS, [[Subversion]] и другое
 | {{Да}} Rich text editor, MS Excel (c изображениями) c фильтрацией, CSV
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}<br />Outbound (S)[[SMTP]], Inbound (S)[[POP3]], [[IMAP4]] ([[Secure Sockets Layer|SSL]]/[[Transport Layer Security|TLS]])
 |-
 | style="padding-left: 1em" | [[Codendi]]
 | [[Xerox]]
 | Коммерческая, free unstable version
 | [[PHP]]
 | Web, e-mail, [[RSS]], API
 | [[MySQL]], 
 |CVS, [[Subversion]],
 | Document manager, Wiki, Customizable charts, graphs & reports, Notifications, Emails, Surveys
 | [[Salome TMF]]
 |
 |
 | {{Да}}
 | {{Да}}
 | Email notifications
 |-
 | style="padding-left: 1em" | [[CodeBeamer (software)|codeBeamer]]
 | [[Intland Software]]
 | Properietary, free version
 | [[Java]]
 | Web, e-mail, API
 | [[MySQL]], [[Oracle]], [[Apache Derby]] or [[Postgres]]
 | [[Subversion]], [[Git]], [[Mercurial]], [[CVS]] and others
 | {{Да}}, Integrated document manager, Wiki, charts, reporting engine, remote API, notifications
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}, двухсторонняя
 |-
 | style="padding-left: 1em" | [[ConSol CM]]
 | [[ConSol Software]]
 | проприетарное ПО
 | [[Java]]
 | Web, e-mail, [[Web service]]s, 
 | [[Microsoft SQL Server]], [[Oracle Database|Oracle]], [[IBM DB2|DB2]]
 |
 | configurable reporting (Crystal Reports), Экспорт в MS Excel (CSV)
 |
 | {{Да}}<br />GUI-based, Extensive and dynamic
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}<br />Outbound [[SMTP]], Inbound [[POP3]], [[IMAP]]
 |-
 | style="padding-left: 1em" | [[:en:CreationFlow|CreationFlow]]
 | [[:en:CreationFlow|CreationFlow]]
 | проприетарное ПО
 | [[Java]], [[Adobe Flex|Flex]]
 | Web, e-mail
 | [[MySQL]]
 |
 | 
 |
 | 
 | 
 | 
 | 
 | Outbound [[SMTP]]
 |-
 | style="padding-left: 1em" | [[CustomerWise]]
 | [[TechExcel Software|TechExcel]]
 | проприетарное ПО
 | [[C++]], [[C Sharp|C#]], [[ISAPI]]
 | Windows client, Web, e-mail, Web services
 | [[Microsoft SQL Server|SQL Server]], [[Oracle database|Oracle]]
 | 
 | Reporting, Dynamic Report Links
 | Integrated with [[DevSuite]] for test management
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 ! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Настраиваемые поля
 ! Интеграция с Email (двухсторонняя) <ref name="email" />
 |-
 | style="padding-left: 1em" | [[Daylite]]
 | Marketcircle
 | Коммерческая
 | ?
 | Mac, iPhone
 | [[DayLite Server]]
 | ?
 | ?
 | ?
 | ?
 | ?
 | ?
 | ?
 | ?
 |-
 | style="padding-left: 1em" | [[DeskPRO]]
 | [[DeskPRO]]
 | Коммерческая
 | ''draft''
 | ''to be completed''
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 |-
 | style="padding-left: 1em" | [[DevTrack]]
 | [[TechExcel Software|TechExcel]]
 | проприетарное ПО
 | [[C++]], [[C Sharp|C#]], [[ISAPI]]
 | Windows client, Web, e-mail, Web services
 | [[Microsoft SQL Server|SQL Server]], [[MySQL]], [[Oracle database|Oracle]], [[Microsoft Access|Access]]
 | [[Concurrent Versions System|CVS]], [[Subversion]], [[Perforce]], [[Microsoft Team Server]], [[AccuRev]], [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[IBM Rational ClearCase|ClearCase]]
 | reporting engine
 | Integrated with [[DevTest]] for test management
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
|-
|Devprom ALM
|ООО "Девпром"
|Бесплатная,
Коммерческая
|[[PHP]]
|Web, Mobile
|[[Apache]], [[MySQL]]
|[[Subversion]], [[Git]], [[TFS]]
|База знаний, требования, тестовая и техническая документация, встроенные и пользовательские графики
|Встроенная система разработки и выполнения тестов
|{{Да}}
|{{Да}}
|{{Да}}
|{{Да}}
|{{Да}}
|-
 | style="padding-left: 1em" | [[DoneDone]]
 | [[We Are Mammoth]]
 | Сommercial
 | [[C Sharp|C#]]
 | Web, Email, Webservice
 | [[SQL Server 2005]]
 |
 | Webservice API allows you to implement a variety of custom features.
 | 
 |
 | {{Да}}
 | 
 | 
 | {{Да}} Email to comment support
 |-
 | style="padding-left: 1em" | [[doTask!]]<ref name="error" />
 | [[doTask!]]
 | Free, Сommercial
 | [[C Sharp|C#]]
 | Windows client
 | [[MySQL]]
 |
 | Integration with any wiki 
 | 
 |
 | {{Да}}
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[Easy Projects .NET]]
 | [[Logic Software Inc.]]
 | Бесплатная, коммерческие (хостинговая, внутренняя), условно бесплатная
 | [[.NET]]
 | Web, Windows, E-mail
 | [[IIS]], [[MS SQL Server]], [[.NET Framework]]
 |
 |{{Да}}  [[MS Project]], [[Excel]], [[PDF]], [[iCal]], [[Vyew]], [[QuickBooks]], [[SmarterTrack]], [[Dbxtra]], [[Easy Time Tracking]]
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}<br />[[Microsoft Active Directory]]
 | {{Да}}
 | {{Да}}
|-
|[[Eylean Board]]
|Prewise, UAB
|коммерческие (хостинговая, внутренняя)
|
|Windows
|
|
|[[MS Project]], [[MS Outlook]], [[MS Excel]], [[TFS]]
|
|Да
|
|
|
|-
 | style="padding-left: 1em" | [[egTracker]]
 | [[grise]]
 | Free, Коммерческая
 | [[ASP.NET]]
 | Web, e-mail
 | [[Microsoft SQL Server|SQL Server]]
 |
 | 
 |
 | 
 | {{Да}} 
 | 
 | 
 | Outbound [[SMTP]]
 |-
 | style="padding-left: 1em" | [[EnterpriseWizard CRM]]
 | [[EnterpriseWizard]]
 | Сommercial, Hosted version or On-Premise packages
 | [[Perl]], [[Java]], [[Javascript]], [[PHP]]
 | Web (hosted or installed on local server), email, [[Web Service]], [[REST]]
 | [[Microsoft SQL Server|SQL Server]], [[MySQL]]
 |
 | Unlimited workflows, escalation rules, automated or manual routing, [[service level agreement]]s, [[ITIL]], automatic assignment, statistical reports (Excel, CSV, HTML, graphs), [[Knowledge Base]], advanced search, file attachments, inbound emails to issues, notifications, configurable dashboard, report writer, [[Windows Management Instrumentation|WMI]] based [[IT asset management|Asset Management]],  surveys, related issues, call scripts 
 | {{Да}}<br />Via API
 | {{Да}}<br />Extensive, dynamic workflows configured via graphical workflow editor. Business rules engine also available. 
 | {{Да}} GUI-based localization - supports unlimited number of concurrent languages on a per-user configurable basis.
 | {{Да}} Built-in Active Directory or LDAP out of the box. Easily configured to other authentication systems.<br />
 | {{Да}} Unlimited custom fields - many different types (text, list, popup, date, day, number, image, html area, text area) including validation of data type and composition.
 | {{Да}} 
 |-
 | style="padding-left: 1em" | [[Eventum]]
 | [[MySQL AB]]
 |  | GPL
 | [[PHP]]
 | Web, E-mail, IRC
 | [[MySQL]]
 | CVS, Subversion
 | Statistical reports, report writer
 |
 | {{Да}}<br />Extensive and dynamic
 | {{Да}}
 | {{Нет}}<br />(instructions are available for adding it, though)
 | {{Да}}
 | {{Да}}<br />Outbound (S)[[SMTP]], Inbound (S)[[POP3]], [[IMAP4]] ([[Secure Sockets Layer|SSL]]/[[Transport Layer Security|TLS]])
 |-
 | style="padding-left: 1em" | [[ExtraView]]
 | [[ExtraView Corp.]]
 |  | проприетарное ПО, hosted
 | [[Java]]
 | Web, Email, Web services, Programmable API
 | [[Oracle, MS SQL Server, MySQL]]
 | CVS, Subversion, Perforce
 | Statistical reports, flexible filtering engine for reporting, Экспорт в MS Excel, PDF, CSV, HTML, integrated charting, configurable dashboards, knowledgebase, workflow/process definition
 | Yes
 | {{Да}}<br /> GUI-based, Extensive and dynamic, custom workflow, Rules Engine
 | {{Да}} GUI-based localization - can support unlimited number of concurrent languages on a per-user configurable basis.
 | {{Да}} Active Directory or LDAP out of the box. Easy to configure for any custom authentication scheme<br />
 | {{Да}} Unlimited number of custom fields - many different types (text, list, popup, date, day, number, image, html area, text area) including validation of data type and composition.
 | {{Да}}<br />Outbound (S)[[SMTP]], Inbound (S)[[POP3]], ([[Secure Sockets Layer|SSL]]/[[Transport Layer Security|TLS]])
 |-
 | style="padding-left: 1em" | [[Fixx (bug tracker)|fixx]]
 | [[hedgehog lab]]
 | проприетарное ПО
 | [[Java]]
 | Web, REST, e-mail
 | [[IBM DB2|DB2]], [[Firebird (database server)|Firebird]], [[HSQLDB]], [[MaxDB]], [[MySQL]], [[Oracle Database|Oracle]], [[PostgreSQL]], [[Microsoft SQL Server|SQL Server]], [[Sybase ASA]]
 |
 | flexible filtering engine for reporting, Экспорт в MS Excel, PDF, CSV, XML
 |
 |
 | {{Да}}
 | 
 |
 |-
 | style="padding-left: 1em" | [[FogBugz]]
 | [[Fog Creek Software]]
 | проприетарное ПО
 | [[Active Server Pages|ASP]]/[[VBScript]] on Windows, [[PHP]] on [[Mac OS|Mac]] and [[Linux]].
 | Web, e-mail, REST, RSS
 | [[Microsoft Jet Database Engine|Microsoft Jet]], [[Microsoft SQL Server|SQL Server]], [[MySQL]]
 | {{Да}}
 | Integrated rich text wiki.
 |
 |
 | {{Да}}
 | 
 | 
 | {{Да}}
|-
 | style="padding-left: 1em" | [[Gemini (программа)|Gemini]]
 | [[Countersoft]]
 | Free, Коммерческая, Hosted, Open Source, Not for Profit
 | [[C Sharp (programming language)|C#]]/[[Microsoft .NET|ASP.NET]]
 | Web, Windows, E-mail, Web Services, Outlook, Visual Studio, MSN Messenger
 | [[Microsoft SQL Server|SQL Server]]/[[MSDE]]
 |[[Subversion]], [[Microsoft Visual SourceSafe|Visual SourceSafe]]
 |{{Да}}  MS Excel, PDF, CSV
 |
 |{{Да}}
 |{{Да}}
 |{{Да}} 
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[GLPI]]
 | [[Indepnet]]
 | [[GPL]]
 | [[PHP]]
 | Web, e-mail
 | [[MySQL]]
 |
 | [[Knowledge Base]],[[IT Asset Management|Asset Management]] done via [[OCS Inventory]]
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Настраиваемые поля
 ! Интеграция с Email (двухсторонняя) <ref name="email" />
 |-
 | style="padding-left: 1em" | [[Google Code#Project Hosting|Google Code Hosting]]
 | [[Google Code]]
 | free
 | [[Python]]
 | Web, [[RSS]]
 | [[BigTable]]
 | [[Subversion]],[[Mercurial]]
 | Wiki syntax, email notification, linking to Subversion commits, custom fields/values for issues
 |
 | {{Да}}, custom fields, issue templates and reports
 | {{Да}}
 | 
 | {{Да}}
 | Email notification about issue updates, but not about issue creation
 |-
 | style="padding-left: 1em" | [[h2desk]]
 | [[Heathco]]
 | проприетарное ПО
 | [[PHP]]
 | Web, e-mail, RSS
 | [[MySQL]]
 |
 | Email management, trouble tickets, [[knowledge base]], troubleshooter, file manager, auto-responders, reporting
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
|-
 | style="padding-left: 1em" | Helpdesk
 | [[Сибирикс]]
 | opensource
 | [[Javascript]]
 | Web, e-mail
 | [[MongoDB]]
 | {{Нет}}
 | {{Нет}}
 |
 | {{Нет}}
 | {{Да}}
 | {{Нет}}
 | {{Нет}}
 | {{Да}}⏎
 |-
 | style="padding-left: 1em" | [[HelpSpot]]
 | [[UserScape]]
 | проприетарное ПО
 | [[PHP]]
 | Web, e-mail, [[RSS]], API
 | [[Microsoft SQL Server|SQL Server]], [[MySQL]], [[PostgreSQL]]
 |
 | reporting: integrated charts and reports, Экспорт в Excel
 | 
 | {{Да}}
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[HelpSTAR]]
 | [[UserScape]]
 | проприетарное ПО
 | [[PHP]]
 | Web, e-mail, [[RSS]], API
 | [[Microsoft SQL Server|SQL Server]], ]
 |
 | reporting: integrated charts and reports, Экспорт в Excel
 | 
 | {{Да}}
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[IBM Rational ClearQuest]]
 | [[Rational Software]]
 | проприетарное ПО
 | kernel: executables for several platforms; hooks: [[Perl]] and [[Visual Basic]]
 | Web, Windows client, e-mail
 | [[IBM DB2]], [[Oracle Database|Oracle]], [[Microsoft SQL Server|SQL Server]], [[Microsoft Access|Access]], [[Sybase ASA]]
 | [[ClearCase]] [[AccuRev]]
 | reporting: integrated charts and interface to [[Crystal Reports]]
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[IgnitionDesk]]
 | [[RattleSoft]]
 | проприетарное ПО
 | [[.NET]] / [[C Sharp (programming language)|C#]]
 | Windows
 | [[Microsoft SQL Server|Microsoft SQL Server 2005 or higher]]
 | 
 | export reports to Excel 2007 (Advanced charting and filtering) and Outlook 2007
 | 
 | 
 | {{Да}}
 | {{Да}}, Active Directory
 | {{Да}}, partial support
 | {{Нет}}
|-
 | style="padding-left: 1em" | [[Instant Business Network]]
 | [[Mediachase]]
 | Hosted version or local server package
 | C#
 | Web, Optional Windows client for secure messaging, MS Office integration
 | SQL Server
 | CVS, [[Team Foundation Server]]
 | Reporting: Canned as well as Custom Reports available 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[IssueNet]]
 | [[Elsinore Technologies]] Inc.
 | проприетарное ПО
 | [[ASP.NET]], [[C Sharp (programming language)|C#]], [[C++]]
 | Web, [[Windows Forms|Winforms]], [[E-Mail]], [[Microsoft Outlook|Outlook]] plugin, [[Microsoft Visual Studio|Visual Studio]] plugin,
 | [[Microsoft SQL Server|SQL Server]]
 | [[Subversion]], [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[Perforce]]
 | Advanced reporting, configurable dashboards, [[Microsoft Project]] integration
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[IssueTrackerProduct]]
 | [[Peter Bengtsson]]
 | [[Zope Public License|ZPL]]
 | [[Python]]
 | Web, e-mail
 | ZODB
 |
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[Issuetrak]]
 | [[Issuetrak]] Inc.
 | hosted, проприетарное ПО
 | [[Active Server Pages|ASP]]
 | Web
 | [[Microsoft SQL Server]]
 | 
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}} Active Directory 
 | {{Да}}
 | {{Да}} Inbound and Outbound 
 |-
 | style="padding-left: 1em" | [[itracker]]
 | itracker.org
 | LGPL
 | Java
 | Web
 | MySQL (Hibernate)
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Нет}}
 |-
 | style="padding-left: 1em" | Issue Tracking Anywhere
 | Dynamsoft Corporation 
 | Hosted, проприетарное ПО 
 | [[ASP.NET]], [[C Sharp (programming language)|C#]]
 | Web
 | [[Microsoft SQL Server]]
 |
 | reporting: integrated charts and reports
 | 
 | {{Да}}
 | {{Да}}
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[IssueView]]
 | [[IssueView]]
 | проприетарное ПО
 | [[ASP.NET]], [[C Sharp (programming language)|C#]]
 | Windows, Web, Mobile, Email
 | SQL Server, Access
 | 
 | .xsl based Reporting, charts, graphs
 | 
 | Extensive, Configurable, Execute SQL. Stored Procs
 | {{Да}}
 | {{Да}} Active Directory 
 | {{Да}}
 | {{Да}} Inbound and Outbound 
 |-
 | style="padding-left: 1em" | [[Jitbit HelpDesk]]
 | [[Jitbit]]
 | проприетарное ПО
 | ASP.NET, C#
 | Web, Email, Notifications
 | MS SQL Server
 | 
 | reporting, charts, graphs, file attachments
 | 
 | 
 | {{Да}}
 | {{Да}}, Windows-integrated authentication
 | {{Да}}
 | {{Да}}, both ways: email-to-issue, issue-to-email
 |-
 | style="padding-left: 1em" | [[k Systems Management Appliances]]
 | [[KACE Networks|KACE]]
 | проприетарное ПО
 | [[PHP]]
 | 
 | [[MySQL]], [[Apache HTTP Server|Apache]]
 | [MySQL]
 | 
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}} 
 |-
 | style="padding-left: 1em" | [[Liberum Help Desk]]
 | [[Doug Luxem]]
 | [[GNU General Public License|GPL]]
 | [[Active Server Pages|ASP]]
 | Web
 | [[Microsoft SQL Server|SQL Server]], [[Microsoft Access|Access]]
 | 
 |
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[LibreSource]]
 | [[Artenum]]
 | [[GPLv2]]
 | [[HTML]]/[[Java]] on all platforms
 | Web
 | [[PostgreSQL]]
 | Subversion, [[LibreSource|LibreSource Synchronizer]]
 |
 |
 |
 | {{Да}}
 |
 |
 |
 |-
! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Настраиваемые поля
 ! Интеграция с Email (двухсторонняя)<ref name="email" />
 |-
 | style="padding-left: 1em" | [[Open Project Manager]]<ref name="error" />
 | [[Free Hosting]]
 | [[GPLv2]]
 | [[Java]], [[Javascript]], [[Ajax (programming)|AJAX]]
 | Web
 | [[MySQL]], [[PostgreSQL]], [[Microsoft SQL Server|SQL Server]]
 | {{Нет}}
 | {{Да}} Velocity, Iterations planning
 | {{Нет}}
 | {{Да}} fully customazible, buttons
 | {{Да}}
 | {{Нет}}
 | Color Labels
 | {{Да}}<br />Outbound [[SMTP]], ([[Secure Sockets Layer|SSL]]/[[Transport Layer Security|TLS]])
 |-
 | style="padding-left: 1em" | [[Microsoft Dynamics CRM]]
 | [[Microsoft]]
 | проприетарное ПО, Коммерческая
 | .NET
 | Web, [[Web service]]s, [[Microsoft Outlook|Outlook]], e-mail
 | [[Microsoft SQL Server]]
 | {{Нет}}
 | [[reporting]]: integrated charts and reports, Экспорт в Excel, Mail Merge
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Да}} - Active Directory
 | {{Да}}
 | {{Да}}, двухсторонняя
 |
 |-
 | style="padding-left: 1em" |  [[Mojo Helpdesk]]
 | [[Metadot]]
 | online / hosted only
 | [[Ruby on Rails]], [[Ajax (programming)|AJAX]]
 | Web, e-mail
 | [[RSS (file format)|RSS]], [[application programming interface|API]], [[Web service]]
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[OTRS]]
 | otrs.org
 | [[GPL]]
 | [[Perl]]
 | Web/E-Mail
 | [[MySQL]], [[PostgreSQL]], [[Oracle Database|Oracle]], [[Microsoft SQL Server|SQL Server]]
 | 
 | Advanced reporting, configurable dashboards
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[PerlDesk]]
 | [[LogicNow Limited]]
 | Коммерческая
 | ''draft''
 | ''to be completed''
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
|-
 | style="padding-left: 1em" | [[Pointinsight]]
 | [[LinkEdge Technologies]]
 | Коммерческая
 | J2EE 
 | Web (Jsp, [[Ajax (programming)|AJAX]])
 | [[Oracle Database|Oracle]], [[Microsoft SQL Server|SQL Server]]
 | {{Нет}}
 | {{Да}}
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}<br />Outbound [[SMTP]] 

 |-
 | style="padding-left: 1em" | Polarion ALM Enterprise
 | [[Polarion Software]]
 | проприетарное ПО
 | [[Java]] + [[Ajax (programming)|AJAX]] [[OSGi]] standard 
 | Web ([[Ajax (programming)|AJAX]]), [[Eclipse (среда разработки)|Eclipse]] plug in
 | [[Apache HTTP Server]] , [[Sun Java System Application Server|Java Application Server]], Portal [[Java Portlet Specification|JSR-168]] compatible, [[Subversion]] , [[Web service|Web Services]], Open [[Application programming interface|API]]
 | [[Subversion]]
 | [[Subversion]]-based [[Wiki]], [[Capability Maturity Model Integration|CMMI]] & [[Extreme Programming|XP]] [[Knowledge base]] & reports, real-time customizable dashboards, [[Portable Document Format|PDF]] export, [[Microsoft Word|Word]]/[[Microsoft Excel|Excel]] export, customizable reports
 | Yes (using "LiveDoc" feature if test plan is described in [[Microsoft Excel|Excel]]; free [[Mercury Interactive|HP TestDirector]] Connector available)
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | [[Simple Mail Transfer Protocol|SMTP]] automatic notifications, create issues from email (Both ways)
 |-
| style="padding-left: 1em" | [[Project Kaiser]]
 | [[Triniforce]]
 | free, Коммерческая
 | Java, GWT
 | Web
 | [[Derby]], [[MySQL]], [[Microsoft SQL Server|SQL Server]]
 | {{Нет}}
 | {{Да}} Built-in wiki
 | {{Нет}}
 | {{Нет}} not yet
 | {{Да}}
 | {{Нет}}
 | {{Нет}}
 | {{Да}}<br />Outbound [[SMTP]]
 |-
 | style="padding-left: 1em" | [[QueWeb]]
 | [[Queplix Corp.]]
 | [[GPLv2 and Enterprise]]
 | [[Java]], [[J2EE]], [[Google Web Toolkit GWT]]
 | Web Thin Client 
 | [[MySQL]], [[PostgreSQL]], [[Microsoft SQL Server|SQL Server]], [[Oracle Database|Oracle]], [[Informix]], [[Sybase]],[[DB2]]
 | [[Concurrent Versions System|CVS]], [[Subversion]], [[Perforce]], [[Microsoft Team Server]], [[AccuRev]], [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[IBM Rational ClearCase|ClearCase]]
 | {{Да}} XLS adhoc reporting, export XML, PDF, HTML, Excel, Word
 | 
 | {{Да}} Dynamic Workflow Engine, Auto-conversion from legacy
 | {{Да}}
 | {{Да}} Single Sign on, SSL, Kerberos, 128 bit encryption
 | Full IDE support (Eclipse or IDEA), XML Metadata designer
 | {{Да}}<br />Inbound and Outbound, Email Routing, Ticket Autocreation 
 |-
 | style="padding-left: 1em" | [[BMC Remedy Action Request System|Remedy Action Request System]]
 | [[BMC Software]]
 | проприетарное ПО
 |
 | thick [[Microsoft Windows|Windows]] client, Web, [[Web service]]
 | [[Oracle Database|Oracle]], [[Microsoft SQL Server|SQL Server]], [[IBM DB2|DB2]], [[IBM Informix|Informix]], [[Sybase ASA]]
 |
 | With RKM, the Remedy Knowledge Base product from [[BMC Software|BMC]]
 | {{Нет}}
 | {{Да}}<ref>Restricted to administrators</ref>
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[Request Tracker]]
 | [[Best Practical Solutions, LLC]]
 | [[GNU General Public License|GPL]]
 | [[Perl]]
 | Web, e-mail, command-line
 | [[MySQL]], [[PostgreSQL]], [[Oracle Database|Oracle]]
 | [[Subversion]], [[Concurrent Versions System|CVS]]
 |
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}<ref name="overlay">requires a third-party “overlay”</ref>
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[Resolve]]
 | [[Resolve]]
 | проприетарное ПО
 | .NET, SQL Server
 | Thick [[Microsoft Windows|Windows]] client, [[Web service]]
 | [[MySQL]]
 | 
 | {{Да}} Mail Merge and Document Management System Integration
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}<ref name="overlay"/>
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[RMTrack (issue tracker)|RMTrack]]
 | [[RMTrack Issue Tracking Solutions Inc.]]
 | проприетарное ПО
 | [[Active Server Pages|ASP]], [[VB6]], [[C++]]
 | Web
 | [[Microsoft SQL Server]]
 |
 | Advanced reporting, integrated charts, Экспорт в Excel
 | {{Нет}}
 | {{Да}}<br />Extensive and dynamic
 | {{Нет}}
 | {{Да}}<br />[[Microsoft Active Directory]]
 | {{Да}}
 | {{Да}}<br />Outbound [[SMTP]], Inbound (S)[[POP3]]
 |-
 | style="padding-left: 1em" | [[Roundup (issue tracker)|Roundup]]
 | Ka-Ping Yee, Richard Jones
 | [[MIT license]] (ZPL v 2.0 for the template system)
 | [[Python]]
 | Web, e-mail, command line
 | [[SQLite]], [[MySQL]], [[PostgreSQL]], [[Berkeley DB]]
 | [[Subversion]]
 |
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Настраиваемые поля
 ! Интеграция с Email (двухсторонняя)<ref name="email" />
 |-
 | style="padding-left: 1em" | [[ServiceCenter]]
 | [[Peregrine Systems]]
 | проприетарное ПО
 | 
 | Web
 | 
 |
 |
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[ServiceWise]]
 | [[TechExcel Software]]
 | Коммерческая
 | C++, ASP.NET
 | Web, Windows Client
 | MS SQL, Oracle
 | 
 | Reporting, Dynamic Reports via Web Links
 | Yes, via DevSuite integration
 | Yes
 | Yes
 | Yes
 | Yes
 | Yes
 |-
 | style="padding-left: 1em" | [[SharpForge]]
 | [[XP Software Services]]
 | New BSD
 | [[C Sharp (programming language)|C#]]/[[Microsoft .NET|.NET]]
 | Web, RSS, email, 
 | [[Microsoft SQL Server|SQL Server]]/[[MSDE]], [[ASP.NET|ASP]]
 | [[Subversion]]
 | Standard HTML content loaded directly out of the Subversion repository.
 | {{Нет}}
 | {{Нет}}
 | {{Да}}
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 |-
 | style="padding-left: 1em" | [[Simpleticket]]
 | [[Spur]]
 | [[GNU General Public License|GPL]]
 | [[Ruby on Rails]]
 | Web
 | [[MySQL]], [[PostgreSQL]]
 | [[Subversion]]
 | 
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[Spiceworks|Spiceworks Desktop]]
 | [[Spiceworks]]
 | проприетарное ПО, freeware
 | [[Ruby on Rails]]
 | Web, e-mail
 | [[sqlite]]
 | {{Нет}}
 | asset inventory, [[reporting]], ticket-based help desk
 | {{Нет}}
 | {{Нет}}
 |
 | {{Да}} (Active Directory)
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[SolverMate]]
 | [[SolverMate]]
 | проприетарное ПО, SaaS, бесплатно до 2-х пользователей
 | [[Java]]
 | Web, e-mail
 | [[PostgreSQL]]
 | 
 | отчеты: аналитические отчеты и печатные версии документов, экспорт в Excel и CSV
 |
 |
 | Да
 |
 |
 | Да, двухсторонняя
 |-
 | style="padding-left: 1em" |  [[SupportCalls with Outlook]]
 | [[AssistMyTeam SMB Solutions]]
 | проприетарное ПО
 | .NET
 | Microsoft Outlook, Web
 | MS Exchange Server
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[SupportCenter Plus]]
 | [[ManageEngine]]
 | Free, Trial, Коммерческая
 | ''draft - to be completed''
 | Web-интерфейс, оповещение по e-mail
 | MySQL, MSSQL
 | 
 | 
 | 
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 
 |-
| style="padding-left: 1em" | [[SupportPRO SupportDesk]]
| [[SupportPRO]]
| Коммерческая, Source Available
| [[PHP (programming language)|PHP]]
| Web, e-mail
| [[MySQL]]
| No
| Reporting engine, Integrated Knowledge Base
| {{Да}}
| Provides a custom workflow, SLA compliance
| {{Да}}
| {{Нет}}
| {{Да}}
| {{Да}}
 |-
 | style="padding-left: 1em" | SupportSuite
 | [[Kayako]]
 | проприетарное ПО
 | [[PHP]]
 | Web, e-mail, SMS, WAP
 | [[MySQL]]
 |
 | e-mail management, ticket-based help desk, live chat, [[knowledgebase]], troubleshooter, file management, reporting
 |
 |{{Да}}
 |{{Да}}
 |{{Да}}
 |{{Да}}
 |{{Да}}
 |-
 | style="padding-left: 1em" | [[Support Trio]]
 | [[ActiveCampaign,Inc.]]
 | Коммерческая
 | ''draft''
 | ''to be completed''
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 |-
 | style="padding-left: 1em" | [[TagTicket]]
 | [[TagTicket Ltd]]
 | Коммерческая
 | [[PHP]]
 | Web, RSS, Email 
 | [[MySQL]]
 | 
 | {{Да}} Ticket & File Tagging.  Knowledge Base Creation
 | 
 | 
 | {{Да}}
 | 
 | 
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[Target Helpdesk Software]]
 | [[Target Helpdesk]]
 | проприетарное ПО
 | [[.NET]]
 | Windows, Web, e-mail
 | SQL Server 2005 Express and Enterprise
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 ! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Настраиваемые поля
 ! Интеграция с Email (двухсторонняя)<ref name="email" />
|-
| style="padding-left: 1em" | tBits Expediter
| [[tBits Global]]
| проприетарное ПО
| [[Java]]
| Windows client, Web, e-mail, Web services, SMS, Tortoise SVN, Outlook plugin, Lotus plugin
| [[Microsoft SQL Server|SQL Server]],[[Oracle database|Oracle]]
| [[Concurrent Versions System|CVS]], [[Subversion]], [[Perforce]], [[Team Foundation Server]], [[AccuRev]], [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[IBM Rational ClearCase|ClearCase]]
| Reporting engine, Экспорт в Excel, Provide a datasource plugin of BIRT,
| {{Да}}
| Provides a custom workflow, XML based rules, Java Based Plugins, SLA compliance
| {{Да}}
| {{Да}}
| {{Да}}
| {{Да}}. Also provides a Email commands to update each field.
|-
 | style="padding-left: 1em" | [[Team Foundation Server]]
 | [[Microsoft]]
 | проприетарное ПО, Коммерческая
 | .NET
 | Web, Windows, Visual Studio, MS Excel, MS Project
 | MS SQL Server
 | Team Source
 | {{Да}} - workflow definitions, process documentation
 | {{Да}}
 | {{Да}} - 
 | {{Да}}
 | {{Да}} - Active Directory
 | {{Да}} - 
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[TeamSupport.com]]
 | [[Muroc Systems, Inc.]]
 | Коммерческая, hosted SaaS.  First 3 users free.
 | [[ASP.NET]]
 | Web, e-mail, Customer Portal
 | [[Microsoft SQL Server|SQL Server]]
 |
 | Exports to Excel, custom reporting
 | 
 | {{Да}}
 |
 | 
 | {{Да}}
 | {{Да}}<br />both directions plus tickets can be subscribed to
 |-
 | style="padding-left: 1em" | [[Teamwork (software)]]
 | [[Open Lab]]
 | проприетарное ПО, some parts [[GNU Lesser General Public License|LGPL]]
 | [[Java]]
 | Web, e-mail
 | all relational (uses [[Hibernate (Java)|Hibernate]])
 | {{Да}}. Also Subversion integration.
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}. Also provides notification engine, actions by e-mail.
 |-
 | style="padding-left: 1em" | [[Tele-Support HelpDesk (software)]]
 | [[Resource Dynamics, Inc]]
 | Коммерческая, free trial available
 | [[Win32]]
 | Windows, Web, EMail
 | Access, MSSQL
 |
 | reporting: [[crystal reports]] and [[fast-reports]] interface.
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[ThinMind.com]]
 | [[Shift Technologies, Inc.]]
 | Hosted
 | [[Microsoft .NET]]
 | Web
 | [[Microsoft SQL Server|SQL Server]]
 |  
 | Flexible PDF reporting and Экспорт в CSV, XML, Text
 | 
 | {{Да}}
 | {{Да}}
 | {{Нет}}
 | {{Да}}
 | {{Нет}} Inbound POP3, IMAP4
 |-
 | style="padding-left: 1em" | Track-It! Help Desk 
 | [[Numara Software]]
 | Коммерческая
 | [[.NET]]
 | Windows
 | [[Microsoft SQL Server|SQL Server]], [[Oracle Database|Oracle]]
 | 
 | 
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | Tracker
 | [[PhaseWare, Inc.]]
 | Hosted and Client Server
 | .NET
 | Windows
 | SQL Server 2005
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[True Time Tracker]]
 | [[True Time Tracker]], ExtraSpy Software
 | проприетарное ПО
 | [[Visual Basic]]
 | Windows
 | [[SQLite]]
 | 
 | Integrated charts and reports, PDF and HTML export
 | 
 | {{Да}}
 | 
 | 
 | {{N/A}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[Unicenter Service Desk (USD)]]
 | [[Computer Associates]] (CA)
 | проприетарное ПО
 | [[Java|C++]]
 | Web, e-mail, API, batch, web services, Java client
 | [[Microsoft SQL Server|SQL Server]], [[Ingres (database)|Ingres]], [[Oracle Database|Oracle]]
 |
 | reporting: integrated text reports. External MS Access predefined, Crystal report Predefined.
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[VisionProject]]
 | Visionera AB
 | проприетарное ПО
 | [[Java]]
 | Web (hosted or installed version), e-mail, web service
 | [[Microsoft SQL Server|SQL Server]], [[MySQL]]
 | {{Да}}, [[Subversion]]
 | {{Да}}, reporting, scheduled reports by mail, knowledgebase, support center, spam protection, charts, Экспорт в PDF, Excel, CSV, XML, MS Project
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[Web Help Desk]]
 | [[MacsDesign Studio]], LLC
 | проприетарное ПО
 | [[Java]]
 | Web, e-mail
 | [[OpenBase]], [[FrontBase]], [[MySQL]], [[Microsoft SQL Server|SQL Server]], [[PostgreSQL]], [[Oracle Database|Oracle]]
 | 
 | Dynamic request forms based on category choice, Dynamic auto-routing of request tickets, Auto FAQ generation, Integrated charts and reports, context sensitive help
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}<br />[[Microsoft Active Directory]] or [[LDAP]]
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[Webolize]]
 | [[Webolize LLC]]
 | opensource
 | [[ASP.NET|C#]]
 | Web (hosted and installed on own server)
 | [[Microsoft SQL Server|SQL Server]]
 | 
 | 
 | 
 |
 | 
 | 
 | 
 | 
 |-
 | style="padding-left: 1em" | [[Wrike]]
 | Wrike, Inc.
 | hosted, проприетарное ПО
 | [[Java]]
 | Web (hosted and installed on own server), email
 | [[PostgreSQL]]
 | [[Subversion]]
 | real-time customized reports, Экспорт в Excel, scheduled reports by mail, alerts, discussions, [[Gantt charts]],  
 | API available for any integration
 | {{Да}}, unlimited number of workflow templates
 | {{Да}}
 | 
 | 
 | {{Да}}, двухсторонняя email integration with any email software
 |-
 | style="padding-left: 1em" |  [[XMsuite]]
 | [[XMsuite.com]]
 | online / hosted ('''free''')
 | .NET
 | Web, e-mail
 | MS SQL Server
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 
 | {{Да}}
 | {{Да}}
 |-
 | style="padding-left: 1em" | [[YouTrack]]
 | [[JetBrains]] s.r.o.
 | Proprietary, stand-alone and hosted, free version, free for [[Открытое программное обеспечение|open source]] projects
 | [[Java]], [[JetBrains MPS|MPS]]-based [[Предметно-ориентированный язык программирования|DSLs]]
 | Web, [[REST]]
 | JetBrains DB
 |
 | {{Да}}, экспорт в [[СSV]], [[HTML]]
 |
 | {{Да}}
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}, двухсторонняя
 |-
 | style="padding-left: 1em" | [[Zendesk]]
 | [[Zendesk]], ApS
 | проприетарное ПО
 | [[Ruby on Rails]]
 | Web, [[Web service]]s, [[RSS]], e-mail, [[Representational State Transfer|REST]]
 | [[MySQL]]
 | 
 | [[reporting]]: integrated charts and reports, Экспорт в Excel
 | 
 | {{Да}}
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}, двухсторонняя
 |-
 ! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Настраиваемые поля
 ! Интеграция с Email (двухсторонняя)<ref name="email" />
 |}

== Системы отслеживания ошибок ==
{| class="sortable wikitable" style="font-size: smaller"
! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Дата выпуска
 ! Последнее обновление
|-
 | style="padding-left: 1em" | [[16bugs]]
 | [[Michele Finotto]] & [[Wonsys S.r.l.]]
 | проприетарное ПО (hosted)
 | [[Ruby on Rails]]
 | Web & e-mail
 | N/A (Hosted)
 | 
 | 
 | 
 | 
 | {{Да}}
 |
 | 03-2006
 | 2008 
 |- 
 | style="padding-left: 1em" | [[AceProject]]
 | [[Websystems]], Inc.
 | проприетарное ПО
 | [[Active Server Pages|ASP]]
 | Web
 | [[Microsoft Access|Access]], [[Microsoft SQL Server|SQL Server]]
 |
 |
 |
 |
 |
 |
 | 2001
 | 2007-10-01
 |-
 | style="padding-left: 1em" | [[AdminiTrack]]
 | AdminiTrack
 | Коммерческая, hosted since 2000 
 | [[ASP.NET]]
 | Web-интерфейс, оповещение по e-mail
 | [[Microsoft SQL Server|SQL Server]]
 | 
 | Statistical reports, Stats, Custom Report & Charts, Экспорт в Excel/CSV
 | {{Да}}
 | N/A
 | {{Да}}
 | {{Да}} very flexlible двухсторонняя, email-to-issue
 | 
 | 
 |-
 | style="padding-left: 1em" | [[Avalon]]
 | [[Vermont Whisper]]
 | проприетарное ПО
 | [[VB.Net]]
 | Windows
 | SQL Server 2008 or newer
 | {{Нет}}
 | 
 | 
 | {{Да}}, Parallel Task Workflows
 |
 | {{Да}}
 | 11-2008
 | 2008
 |-
 | style="padding-left: 1em" | [[AVS woodpecker issue tracker]]
 | [[AVS]] GmbH
 | проприетарное ПО
 | [[PHP]]
 | Web
 | [[MySQL]]
 | 
 | integrated charts and reports
 | 
 | {{Да}}
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[Arctic Bug Tracker|Arctic]]
 | [[Olate]] Ltd
 | проприетарное ПО
 | [[PHP]]
 | Web (installed on own server or hosted)
 | [[MySQL]]
 |
 |
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" |  [[bugUp]]
 | [[InformUp.com]]
 | проприетарное ПО
 | [[ASP.NET|ASP]], [[C Sharp|C#]]
 | Windows, Web, e-mail
 | [[Microsoft Access|SQL Server 2005 Express]]
 |
 | {{Да}}
 | {{Да}}, Both Tests Management and Bug Tracing in the same system
 | {{Да}}, Fully Customized Workflow
 | {{Да}}
 | {{Да}}
 | 2005-01-01
 | 2009-04-04 
|-
 | style="padding-left: 1em" | [[BugAware]]
 | Jackal Software
 | проприетарное ПО
 | [[Active Server Pages|ASP]]
| Web
 | [[Microsoft Access|Access]], [[Microsoft SQL Server|SQL Server]]
 |
 |
 | {{Да}}
 | {{Да}}
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[BugSentry]]
 | [[IT Collaborate]]
 | проприетарное ПО
 | 
 | 
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[BugTracker.NET]]
 | [[Corey Trager]]
 | GPL
 | [[ASP.NET]]/[[C Sharp (programming language)|C#]] on Windows
 | Web, e-mail
 | [[Microsoft SQL Server|SQL Server]], [[SQL Server Express]]
 | Subversion
 | integrated charts and reports
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 2002
 | 2014-07-02
 |-
 | style="padding-left: 1em" | [[BugWiki]]
 | [[Text-Decoration:None]]
 | проприетарное ПО
 | [[PHP]]
 | Web (hosted)
 | [[SQLite]]
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 | 2008
 | 2008
 |-
 | style="padding-left: 1em" | [[BugZap]]
 | [[Andrey Kapustin, Cybernetic Intelligence]]
 | проприетарное ПО
 | [[C Sharp (programming language)|C#]]
 | Windows, no Server needed
 | [[проприетарное ПО]]
 | {{Нет}}
 | reporting / charts available
 | {{Да}}
 | {{Да}}
 | {{Да}}, rtf support
 | {{Нет}}
 | 05-Aug-2008
 | 2008
 |-
 | style="padding-left: 1em" | [[Bugzero]]
 | [[WEBsina Software]]
 | проприетарное ПО
 | [[Java]]
 | Web, e-mail
 | [[JDBC]]:<br /> [[MySQL]], [[PostgreSQL]], [[Oracle database|Oracle]], [[Microsoft SQL Server|SQL Server]], [[IBM DB2|DB2]], [[Sybase ASA]], [[Microsoft Access|Access]]
 | [[Concurrent Versions System|CVS]], [[Perforce]]
 | source control
 |
 | {{Да}}, per project
 | {{Да}}
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[Bugzilla]]
 | [[Mozilla Foundation]]
 | [[Mozilla Public License|MPL]]
 | [[Perl]]
 | Web, e-mail, RSS, Web service, command-line, iPhone(BugBox, IBzilla)
 | [[MySQL]], [[PostgreSQL]]
 | [[Concurrent Versions System|CVS]], [[Subversion]], [[Perforce]], [[AccuRev]] 
 | reporting: integrated reports and charts, scheduled reports by mail
 | [[Testopia]]
 | {{Да}}, as of Bugzilla 3.2<ref name="Bugzilla">[http://www.bugzilla.org/releases/3.2/new-features.html#v32_feat_status Bugzilla Custom Status Workflow].</ref>
 | {{Да}}
 | {{Да}}
 | 1998-09-19
 | 2014-04-18
 |-
! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Дата выпуска
 ! Последнее обновление
|-
 | style="padding-left: 1em" | [[Clarity (software)|Clarity]]
 | korzh.com
 | проприетарное ПО
 | [[Java]]
 | Web
 | filesystem
 | [[Subversion]]
 |
 |
 | 
 | {{Да}}
 |
 |
 |
|-
 | style="padding-left: 1em" | [[ClearQuest (software)|ClearQuest]]
 | IBM Rational
 | проприетарное ПО
 | [[C++]]/[[Java]]
 | Rich Client, Web and Eclipse plugin
 | Oracle, SQLServer, DB2
 | [[ClearCase (software)|ClearCase]]
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 1998
 | 2009
 |-
 | style="padding-left: 1em" | [[Codendi]]
 | [[Xerox]]
 | GPL v2
 | [[PHP]]
 | Web, e-mail, [[RSS]], API
 | [[MySQL]], 
 |CVS, [[Subversion]],
 | Document manager, Wiki, Customizable charts, graphs & reports, Notifications, Emails, Surveys
 | {{Да}} Salome TMF
 |
 |
 | {{Да}}
 | 2001
 | 2008-06-01
 |-
 | style="padding-left: 1em" | [[Collaboa]]
 | [[Johan Sorensen]]
 | [[MIT License]]
 | [[Ruby on Rails]]
 | Web
 | [[MySQL]]
 | [[Subversion]]
 | 
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[CompassTMS]]
 | [[BBLsolutions]]
 | проприетарное ПО
 | [WIN32]
 | Windows client/server (3-tier), e-mail. Defect management, Change Management, Release Management - integrated with Test Management System.
 | [[Microsoft SQL Server|SQL Server]], [[Oracle database|Oracle]]
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[CVSTrac]]
 | [[D. Richard Hipp]]
 | [[BSD licenses|BSD]] variant
 | [[C (programming language)|C]]
 | Web
 | [[SQLite]]
 | [[Concurrent Versions System|CVS]], [[Subversion]], [[Git]]
 | integrated wiki
 |
 |
 |
 |
 |
 |
 |- 
 | style="padding-left: 1em" | [[Debbugs]]
 | [[Debian]]
 | [[GNU GPL|GPL]]
 | [[Perl]]
 | Web, local, email
 | [[Flat file database|Flatfile]], [[Berkeley DB|BDB]] indexes
 | VCS Agnostic, DAK integration
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 | {{Да}}
 | N/A
 |
 |
 |-
 | style="padding-left: 1em" | [[Defect Manager]]
 | [[Tiera Software]]
 | Free 5-Users
 | [[C++]], [[C Sharp (programming language)|C#]], [[ASP.NET]]
 | Windows, Web, local, e-mail
 | Oracle, SQLServer, Jet Engine (Access database)
 | VSS, PVS
 | Knowledgebase, Client Support Portal
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 2000-12-21
 | 2008-03-15
 |-
 | style="padding-left: 1em" | [[Defect Tracker]]
 | [[New Fire]]
 | Free 5-Users
 | [[Java]]
 | Web, local, email
 | Major databases
 | VSS, PVS
 | {{Да}}
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[DisTract]]
 | Matthew Sackman
 | [[BSD licenses|3-clause BSD]]
 | [[Haskell (programming language)|Haskell]], [[Javascript]]
 | Web ([[Firefox]] only)
 | [[Monotone (software)|Monotone]]
 | [[Monotone (software)|Monotone]]
 | {{Нет}}
 | {{Нет}}
 | {{Да}}
 |
 | N/A
 |
 |
 |-
 | style="padding-left: 1em" | [[DITrack]]
 | [[Vlad Skvortsov]], [[Oleg Sharov]], [[Ivan Glushkov]]
 | [[BSD licenses|BSD]]
 | [[Python]]
 | command line
 | [[Subversion]]
 | [[Subversion]]
 |
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[EmForge]]
 | EmDev
 | [[GNU Lesser General Public License|LGPL]]
 | [[Java Platform, Enterprise Edition|J2EE]]
 | Web, Eclipse via MyLyn, e-mail, RSS, Visual Studio plugin, Pocket PC client
 | [[IBM DB2]], [[Oracle database|Oracle]], [[Microsoft SQL Server|SQL Server]], [[MySQL]], [[PostgreSQL]], [[Firebird (database server)|Firebird]], [[Hypersonic SQL]], [[InterBase]]
 | [[Subversion]], [[Concurrent Versions System|CVS]], [[Mercurial]]
 | [[JasperReports]]
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 2006-09-08
 | 2008-12-08
 |-
 | style="padding-left: 1em" | [[eTraxis]]
 | Artem Rodygin
 | [[GNU General Public License|GPL]]
 | [[PHP]]
 | Web, e-mail
 | [[MySQL]], [[PostgreSQL]], [[Microsoft SQL Server|SQL Server]], [[Oracle database|Oracle]]
 |
 | встроенный движок для создания отчётов
 |
 | {{Да}}, unlimited # of workflow templates
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[Eventum]]
 | [[MySQL AB]]
 | [[GNU General Public License|GPL]]
 | [[PHP]]
 | Web, e-mail, IRC
 | [[MySQL]]
 | [CVS, Subversion]
 |
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[FIT-BugTrack]]
 | [[Alcea Technologies]], Inc.
 | проприетарное ПО
 | [[HTML]]/[[Java]] on all platforms
 | Web, e-mail
 | [[flat file database|flat file]] or [[JDBC]] ([[Microsoft SQL Server|SQL Server 2000]], [[Oracle database|Oracle]], [[MySQL]], etc.)
 | [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[Perforce]], [[Concurrent Versions System|CVS]]
 | reporting: integrated charts and reports, Экспорт в MS Project to create Gantt charts
 | TestSpec module
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[fixx (bug tracker)|fixx]]
 | [[hedgehog lab]]
 | проприетарное ПО
 | [[Java]]
 | Web, REST, e-mail
 | [[IBM DB2|DB2]], [[Firebird (database server)|Firebird]], [[HSQLDB]], [[MaxDB]], [[MySQL]], [[Oracle database|Oracle]], [[PostgreSQL]], [[Microsoft SQL Server|SQL Server]], [[Sybase ASA]]
 |
 | flexible filtering and reporting engine with the ability to Экспорт в CSV, Excel, PDF etc
 |
 | 
 | {{Да}}
 |
 | 2008
 | 2008-07-14
 |-
 | style="padding-left: 1em" | [[Flyspray]]
 | flyspray.org
 | [[GNU Lesser General Public License|LGPL]]
 | [[PHP]]
 | Web, e-mail, [[Jabber]]
 | [[ADOdb]]
 |
 |
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[FogBugz]]
 | [[Fog Creek Software]]
 | проприетарное ПО
 | [[Active Server Pages|ASP]]/[[VBScript]] on Windows, [[PHP]] on [[Mac OS|Mac]] and [[Linux]]
 | Web, e-mail, RSS, REST
 | [[Microsoft Jet Database Engine|Microsoft Jet]], [[Microsoft SQL Server|SQL Server]], [[MySQL]]
 | [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[Perforce]], [[Concurrent Versions System|CVS]], [[Subversion]], [[Vault (revision control system)|SourceGear Vault]]
 | Integrated wiki
 |
 |
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[Fortress (software)|Fortress]]
 | [[SourceGear]]
 | проприетарное ПО
 | C#
 | Web, email, RSS, Standalone Client (Windows), IDE Integration (Visual Studio, Eclipse), Command-line client (Windows, Mac, Unix-like)
 | [[Microsoft SQL Server|SQL Server]]
 | All [[Vault (revision control system)|SourceGear Vault]] version control features are included in Fortress
 | 
 |
 | 
 | {{Да}}
 | {{Да}}
 | 2007
 | 2007-12-11
 |-
 | style="padding-left: 1em" | [[Gemini (программа)|Gemini]]
 | [[Countersoft]]
 | Free, Коммерческая, Hosted, Open Source, Not for Profit
 | [[C Sharp (programming language)|C#]]/[[Microsoft .NET|ASP.NET]]
 | Web, Windows, E-mail, Web Services, Outlook, Visual Studio, MSN Messenger
 | [[Microsoft SQL Server|SQL Server]]/[[MSDE]]
 |[[Subversion]], [[Microsoft Visual SourceSafe|Visual SourceSafe]]
 |{{Да}}  MS Excel, PDF, CSV
 |
 |{{Да}}
 |{{Да}}
 |{{Да}}
 |2003
 |2008-09-12
 |-
 | style="padding-left: 1em" | [[GNATS]]
 | [[Free Software Foundation]]
 | [[GPL]]
 | [[C (programming language)|C]]
 | Web, e-mail, Unix clients
 | [[MySQL]]
 | [[Concurrent Versions System|CVS]]
 |
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[HP Quality Center]]
 | [[Hewlett-Packard]], formerly [[Mercury Interactive]]
 | проприетарное ПО
 | C++ (Visual Studio.NET 2005) (client), Java (server)
 | Web, e-mail 
 | [[Microsoft SQL Server|SQL Server]], [[Oracle database|Oracle]]
 | [[AccuRev]]
 | {{Да}}
 | {{Да}}
 | {{Да}} (Custom fields and VBScript coding)
 |
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[IBN Help Desk]]
 | [[Mediachase]]
 | Hosted version or local server package
 | C#
 | Web, Optional Windows client for secure messaging, MS Office integration
 | SQL Server
 | CVS, Team Foundation Server, 
 | Reporting: Canned as well as Custom Reports available 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 1997
 | 2008-05-12
 |-
 | style="padding-left: 1em" | [[IssueNet]]
 | [[Elsinore Technologies]] Inc.
 | проприетарное ПО
 | [[ASP.NET]], [[C Sharp (programming language)|C#]], [[C++]]
 | Web, [[Windows Forms|Winforms]], [[E-Mail]], [[Microsoft Outlook|Outlook]] plugin, [[Microsoft Visual Studio|Visual Studio]] plugin,
 | [[Microsoft SQL Server|SQL Server]]
 | [[Subversion]], [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[Perforce]]
 | Advanced reporting, configurable dashboards, [[Microsoft Project]] integration
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[IssueView]]
 | [[IssueView.com]]
 | проприетарное ПО
 | [[ASP.NET]], [[C Sharp (programming language)|C#]]
 | Windows, Web, Mobile, [[E-Mail]]
 | [[Microsoft SQL Server]], [[Microsoft Access|Access]]
 | 
 | .xsl based reporting, charts, graphs
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 1999
 | 2008
 |-
 |style="padding-left: 1em" | [[Atlassian JIRA|JIRA]]
 | [[Atlassian Software Systems]]
 | проприетарное ПО, бесплатная для некоммерческого использования{{нет АИ|22|11|2013}}
 | [[Java]]
 | Web, e-mail, RSS
 | [[IBM DB2|DB2]], [[Firebird (database server)|Firebird]], [[HSQLDB]], [[MaxDB]], [[Mckoi]], [[MySQL]], [[Oracle database|Oracle]], [[PostgreSQL]], [[Microsoft SQL Server|SQL Server]], [[Sybase ASA]]
 | [[IBM Rational ClearCase|ClearCase]], [[AccuRev]], [[Perforce]], [[Concurrent Versions System|CVS]], [[Subversion]], Visual SourceSafe (beta)
 | [[Atlassian Confluence]] (enterprise wiki)
 | [[Atlassian Bamboo]] (continuous integration & testing, via plugin)
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 2003
 | 2012-February-22
 |-
 | style="padding-left: 1em" | [[YouTrack]]
 | [[JetBrains]] s.r.o.
 | проприетарное ПО, бесплатно для [[Открытое программное обеспечение|open source]] проектов
 | [[Java]], [[JetBrains MPS|MPS]]-based [[Предметно-ориентированный язык программирования|DSLs]]
 | Web, [[REST]]
 | JetBrains DB
 |
 | {{Да}}, экспорт в [[СSV]], [[HTML]]
 |
 | {{Да}}
 |
 | {{Да}}
 | 29 октября 2009
 | 30 апреля 2013
 |-
 |style="padding-left: 1em" | [[JTrac]]
 | [[Jtrac.info]]
 | Apache-style License
 | [[Java]]
 | Web, e-mail
 | [[HSQLDB]], [[MySQL]], [[PostgreSQL]], [[Microsoft SQL Server|SQL Server]]
 | 
 | 
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 
 | Nov. 2008
 |-
 | style="padding-left: 1em" | [[Mantis Bug Tracker|Mantis]]
 | [[Mantis Bug Tracker|Mantis]]
 | [[GNU General Public License|GPL]]
 | [[PHP]]
 | Web, e-mail
 | [[MySQL]], [[PostgreSQL]], [[MS SQL]]
 | {{Да}}, support for [[Concurrent Versions System|CVS]], [[Subversion]]
 | {{Да}}, Integration of [[MediaWiki]],[[DokuWiki]],[[XWiki]]
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 2000
 | 2011-09-06
 |-
 | style="padding-left: 1em" | [[OnTime]]
 | [[Axosoft]]
 | проприетарное ПО
 | [[C Sharp (programming language)|C#]]/[[Microsoft .NET|.NET]]
 | Web (hosted or locally installed), Windows client, [[Microsoft Visual Studio|Visual Studio .NET 2003/2005]] integration, e-mail
 | [[Microsoft SQL Server|SQL Server]]
 | [[Perforce]], [[Vault (revision control system)|SourceGear Vault]], [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[Subversion]], [[Concurrent Versions System|CVS]]
 | custom reporting engine, integrated wiki, customer web portal, email notification and alert system
 | can be integrated with freely available [[SDK]]
 | {{Да}}, unlimited # of workflow templates
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[Pragma tims|pragma::tims]]
 | [[QuestByte]] Ltd.
 | проприетарное ПО, free for nonКоммерческая
 | [[Java]]
 | Java-Client for all platforms, Web
 | [[MS SQL]], [[PostgreSQL]], [[Oracle database|Oracle]]
 | {{Да}}: [[Subversion]]
 | 
 | 
 | {{Да}}
 | {{Да}}
 | 
 |
 |
 |-
 | style="padding-left: 1em" | [[phpBugTracker]]
 | [[phpBugTracker]]
 | [[GPL]]
 | [[PHP]]
 | Web, e-mail. Focus on easy setup, lightweight operation.
 | [[Oracle database|Oracle]], [[PostgreSQL]], [[MySQL]]
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Нет}}
 |
 |
 |-
 | style="padding-left: 1em" | [[Picket (software)|Picket]]
 | Serge Matveenko
 | [[GNU General Public License|GPL]]
 | [[Python]], используя [[Django]]
 | Web, e-mail
 | All Django supports
 | {{Нет}}, planning
 | built in [[Markdown]] formating
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Да}}, through special Django authentication backend
 | 2008-07-18
 | 2009-05-18
 |-
 | style="padding-left: 1em" |[[Projistics]]
 |  [[Nagarro]]
 | проприетарное ПО
 | [[C Sharp (programming language)|C#]]/[[Microsoft .NET|.NET]]/Com+
 | Web (hosted or locally installed)
 | [[Microsoft SQL Server|SQL Server]]
 | {{Да}}, Enterprise model
 | {{Да}}
 | {{Нет}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[NetResults Tracker]]
 | [[NetResults]] Corp
 | проприетарное ПО
 | [[Active Server Pages|ASP]], [[JavaMail]]
 | Web, e-mail
 | [[Microsoft SQL Server|SQL Server]], [[Oracle database|Oracle]], [[Microsoft Access|Access]]
 | [[Microsoft Visual SourceSafe|Visual SourceSafe]]
 | integrated reports & charts, [[knowledgebase]], alerts, discussion
 | 
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | Quality Assurance Studio - Problem Tracking and Reporting (QAS.PTAR)
 | OBJENTIS Software Integration GmbH
 | проприетарное ПО
 | [[IBM Lotus Notes]]
 | Web, e-mail, groupware
 | [[IBM Lotus Domino]] or SQL Database ([[IBM DB2|DB2]], [[Oracle database|Oracle]] ...)
 |
 |
 | {{Да}}
 | {{Да}}
 |
 |
 |
 |
|-
! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Дата выпуска
 ! Последнее обновление
 |-
 | style="padding-left: 1em" | [[Redmine]]
 | Jean-Philippe Lang
 | [[GNU General Public License#GPL v2|GPL v2]]
 | [[Ruby on Rails]]
 | Web, E-mail, Atom, iPhone(iRedmine), Windows Phone (Redmine To Go), Android (RedminePM)
 | [[MySQL]], [[PostgreSQL]], [[SQLite]]
 | {{Да}}, [[Subversion]], [[Concurrent Versions System|CVS]], [[Bazaar]], [[Darcs]], [[Mercurial]], [[git]]
 | {{Да}}, integrated wiki, discussion forums, news blogs, email integration, calendars, Gantt Charts, Экспорт в PDF, Экспорт в Excel/CSV
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 2006
 | 2015-01-11
 |-
 | style="padding-left: 1em" | [[Retrospectiva]]
 | [[Dimitrij Denissenko]]
 | [[MIT License]]
 | [[Ruby]] - [[Ruby on Rails]]
 | Web, RSS
 | [[MySQL]], [[PostgreSQL]], [[SQLite]], [[IBM DB2|DB2]], [[Microsoft SQL Server|SQL Server]], [[Oracle database|Oracle]]
 | [[Subversion]]
 | flexible extension interface, wiki, announcement blog, spam protection
 |
 |
 | {{Да}}
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[Scarab (software)|Scarab]]
 | Tigris.org
 | [[Apache-style license]]
 | [[Java]]
 | Web
 | [[MySQL]], [[PostgreSQL]], [[Oracle database|Oracle]]
 | 
 |
 |
 | {{Да}}
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[Sifter (software)]]
 | [[Next Update]]
 | проприетарное ПО
 | [[Ruby on Rails]]
 | Web (hosted)
 | [[MySQL]]
 | {{Нет}}
 | {{Нет}}
 |
 | {{Нет}}
 | {{Нет}}
 | {{Нет}}
 | 2008
 | 2009-04-25
 |-
 | style="padding-left: 1em" | [[TeamTrack]]
 | [[Serena Software]]
 | проприетарное ПО
 | [[C++]]
 | Web
 | [[Oracle database|Oracle]], [[IBM DB2|DB2]], [[Sybase ASA]], [[Microsoft SQL Server|SQL Server]], [[Microsoft Access|Access]]
 | [[Accurev]]
 |
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[The Bug Genie]]
 | [[zegenie Studios]]
 | MPL 1.1
 | [[PHP]], [[Javascript]]
 | Web, e-mail
 | [[MySQL]]
 | {{Да}}, [[Subversion]]
 | reporting: customizable, exportable
 |
 | {{Да}} 
 | {{Да}}
 |
 | February, 2002
 | May 4, 2009
 |-
 | style="padding-left: 1em" | [[StarTeam]]
 | originally [[Starbase Corporation]], currently [[Borland]]
 | проприетарное ПО
 | [[Java]], [[C++]], others
 | 6 varieties of custom client ([[Java]] [[integrated development environment|IDE]], [[command line]], integrated into various Borland IDEs, custom [[SDK]] clients, [[Visual Studio]] client)
 | [[Microsoft SQL Server|SQL Server]] recommended, [[Oracle database|Oracle]], [[IBM DB2|DB2]] supported
 | custom 
 |
 | Borland provides full suite
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | TeamSupport.com
 | MurocSystems, Inc.
 | Hosted, First 3 users free
 | ASP.net
 | Rich Web-интерфейс & e-mail integration.  Designed to integrate the development teams with the customer support and QA teams and provide a single tool for both groups to use.
 | [[Microsoft SQL Server|SQL Server]]
 | Subversion, others soon
 | 
 | {{Да}}, designed to be used by QA team
 | {{Да}}
 | 
 | 
 | 2008
 | 2009 (updates ongoing)
 |-
 | style="padding-left: 1em" | [[TestDirector]]
 | [[Mercury Interactive]]
 | проприетарное ПО
 | 
 | [[Internet Explorer]]
 |  
 | {{Нет}}
 |
 | included
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[TestTrack Pro]]
 | [[Seapine Software]]
 | проприетарное ПО
 | [[C++]]
 | Web; Windows, Mac OS X, and Linux clients
 | Native Cross Platform Database, [[MySQL]], [[Microsoft SQL Server|SQL Server]], [[Oracle database|Oracle]]
 | [[Surround SCM]], [[Microsoft Visual SourceSafe|Visual SourceSafe]], [[IBM Rational ClearCase|ClearCase]], [[PVCS]], [[Perforce]], [[Concurrent Versions System|CVS]], [[Subversion]], [[StarTeam]], [[SourceOffSite Classic]]
 | integrated charts and reports, external reporting supported through ODBC interface
 | {{Да}}, with TestTrack TCM
 | {{Да}}
 | {{Да}}
 | {{Да}}
 |
 |
 |-
 | style="padding-left: 1em" | [[Teton Suite]]
 | [[Solitude Media]]
 | Коммерческая, free trial available
 | [[C Sharp (programming language)|C#]]/[[.NET Framework|.Net]]
 | Windows, Web, EMail
 | SQL Server 2005/2008
 |
 | reporting: [[Active Reports]]
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Нет}}
 | 10-30-2008
 | 10-30-2008
 |-
 ! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная<br />часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug" />
 ! Интеграция с или генерация динамической документации
 ! Интеграция с планированием тестов
 ! Настраиваемый workflow
 ! Поддержка [[Юникод]]а
 ! [[LDAP]] авторизация
 ! Дата выпуска
 ! Последнее обновление
 |-
 | style="padding-left: 1em" | [[TiC@re]]
 | [[VARIO Software GmbH]]
 | Коммерческая, free trial available
 | [[Delphi (programming language)|Delphi]]
 | Windows
 | [[Firebird]]
 | 
 | Flexible PDF reporting and Экспорт в CSV, XML, Text, RTF, HTML
 | {{Да}}
 | {{Да}}
 | 
 | {{Да}}
 |2008-10-27
 |2008-12-08
 |-
 | style="padding-left: 1em" | [[Trac]]
 | [[Edgewall|Edgewall Software]]
 | [[BSD licenses|BSD]] variant
 | [[Python]]
 | Web
 | [[SQLite]], [[PostgreSQL]], [[MySQL]]
 | {{Да}}, [[Subversion]], [[Git]] (built-in), [[Darcs]], [[Bazaar]], [[Mercurial]], [[Perforce]]
 | {{Да}}, integrated wiki
 | plugin
 | {{Да}}
 | {{Да}}
 | plugin
 |2006-10-01
 |2012-09-01
 |-
 | style="padding-left: 1em" | [[Track+]]
 | Trackplus
 | проприетарное ПО
 | [[Java]]
 | Web, e-mail
 | [[IBM DB2]], [[Oracle database|Oracle]], [[Microsoft SQL Server|SQL Server]], [[MySQL]], [[PostgreSQL]], [[Firebird (database server)|Firebird]], [[Hypersonic SQL]], [[InterBase]]
 | [[Concurrent Versions System|CVS]], [[Subversion]]
 | Advanced reporting ([[JasperReports]]), configurable dashboards, [[Microsoft Project]] integration
 |
 | {{Да}}, multiple per issue type and project
 | {{Да}}
 | {{Да}}
 |
 |2008-06-05
 |-
 | style="padding-left: 1em" | [[TrackRecord]]
 | [[Compuware]]
 | проприетарное ПО
 | 
 | Web, Windows
 | 
 | 
 |
 | {{Да}}
 | {{Да}}
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[TrackStudio Enterprise]]
 | ООО "Гран"
 | проприетарное ПО
 | [[Java]]
 | Web, e-mail
 | [[HSQLDB]], [[Firebird (database server)|Firebird]], [[Micro Hard SQL Server|SQL Server]], [[MySQL]], [[IBM DB2|DB2]], [[Oracle database|Oracle]], [[PostgreSQL]]
 | [[Concurrent Versions System|CVS]], [[Subversion]], [[Mercurial]], [[Git]]
 | встроенные отчеты, Экспорт в PDF, Excel, XML, MS Project, экспорт и импорт CSV
 | 
 | {{Да}}, несколько процессов на проект
 | {{Да}}
 | {{Да}}
 | декабрь 2001
 | 04.05.2011
 |-
 | style="padding-left: 1em" | [[Unfuddle]]
 | Subventurate LLC
 | проприетарное ПО
 | [[Ruby on Rails]]
 | Web, e-mail
 | [[MySQL]]
 | [[Subversion]] (Web-based and over SSL), [[Git]]
 | integrated blog, source control and project management tools
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[VisionProject]]
 | [[Visionera]] AB
 | проприетарное ПО
 | [[Java]]
 | Web (hosted or installed version), e-mail, web service
 | [[Microsoft SQL Server|SQL Server]], [[MySQL]]
 | {{Да}}, [[Subversion]]
 | {{Да}}, reporting, scheduled reports by mail, knowledgebase, support center, spam protection, charts, Экспорт в PDF, Excel, CSV, XML, MS Project
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 2003
 | 2008-03-02
 |-
 | style="padding-left: 1em" | [[Volo Fixer]]
 | [[Volo]], LLC
 | [[GPL]]
 | [[PHP]]
 | Web
 | [[SQLite]]
 | 
 | 
 |
 |
 | {{Да}}
 | {{Да}}, Volo can add
 |
 |
 |-
 | style="padding-left: 1em" | [[WorkRoll]]
 | WorkRoll.com
 | проприетарное ПО
 | [[JavaServer Pages|JSP]]/[[Java]]
 | Web, e-mail
 | проприетарное ПО database
 |
 | 
 |
 |
 |
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[Wrike]]
 | Wrike, Inc.
 | hosted, проприетарное ПО
 | [[Java]]
 | Web (hosted and installed on own server), email
 | [[PostgreSQL]]
 | [[Subversion]]
 | real-time customized reports, Экспорт в Excel, scheduled reports by mail, alerts, discussions, [[Gantt charts]],  
 | API available for any integration
 | {{Да}}, unlimited number of workflow templates
 | {{Да}}
 | 
 | 2006
 | 2008-04-15
 |-
 | style="padding-left: 1em" |  [[XMsuite]]
 | [[XMsuite.com]]
 | online / free hosted
 | .NET
 | Web, e-mail
 | MS SQL Server 2005 
 |
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | {{Да}}
 | 
 | 
 |-
 | style="padding-left: 1em" | [[yKAP]]
 | DCom Solutions
 | проприетарное ПО
 | [[Active Server Pages|ASP]] , COM+
 | Web
 | [[Microsoft SQL Server|SQL Server]]
 |
 | Custom Analysis reports
 | API available for any integration
 | {{Да}}
 | {{Да}}
 |
 |
 |
 |-
 | style="padding-left: 1em" | [[BugTrack]]
 | [[BugTrack]]
 | not Free
 | [[Active Server Pages|ASP]] , [[Java]], [[PHP]], [[Perl]]
 | [[Windows]], maybe others
 | [[MySQL]], [[Microsoft Access|Access]], [[Microsoft SQL Server|SQL Server]] etc.
 |
 | 
 | 
 | 
 | 
 |
 |
 |
 |}

== Распределённые системы отслеживания ошибок ==
{| class="sortable wikitable" style="width: auto; text-align: center; font-size: smaller"
 ! Система
 ! Создатель
 ! Лицензия
 ! Язык<br />реализации
 ! Пользовательский<br />интерфейс
 ! Серверная часть
 ! Интеграция с системами управления версиями кода<ref name="Scmbug"/>
 ! Дата выпуска
 ! Последнее обновление
 ! Исходный код
 |-
 | style="padding-left: 1em" | [[Artifacts]]
 | Versioned
 | commercial
 | C#, javascript
 | windows, web
 | xml files
 | any
 | 2009
 | 2010-07-26
 | 
 |-
 | style="padding-left: 1em" | [[bugseverywhere]]
 | Aaron Bentley
 | gplv2
 | python
 | web cli
 | .be subdir
 | arch, bzr, darcs, git, hg 
 | 
 | 2008-11-24
 | 
 |-
 | style="padding-left: 1em" | [[cil]]
 | Andrew Chilton, ea.
 | gplv3
 | perl
 | cli
 | text files in 'issues' directory
 | any?
 | 
 | 0.5.1, 2008-10-09
 | git://github.com/andychilton/cil.git
 |-
 | style="padding-left: 1em" | [[dbug]]
 | Yann Ramin and Jey Kottalam
 | ?
 | python
 | cli
 | yaml files in subdir of vcs root
 | git?
 | 
 | 0.0.1, 2008-05-16
 | git://git.stackfoundry.com/dbug.git
 |-
 | style="padding-left: 1em" | [[distract]]
 | Matthew Sackman
 | bsd
 | haskell
 | 
 | Distract.* branches in monotone repository
 | monotone
 | 
 | 0.2.5, 2007-08-07
 |
 |-
 | style="padding-left: 1em" | [[ditrack]]
 | Vlad Skvortsov
 | bsd
 | python
 | web cli
 | svn
 | 
 | 
 | 0.8, 2008-06-29
 | 
 |-
 | style="padding-left: 1em" | [[ditz]]
 | William Morgan
 | gplv3
 | ruby
 | cli
 | yaml files in .ditz sub dir of vcs root
 | any
 | 
 | 0.5 / 2008-08-20
 | git://gitorious.org/ditz/mainline.git
 |-
 | style="padding-left: 1em" | [[fossil]]
 | D. Richard Hipp
 | gplv2
 | c
 | web cli
 | fossil
 | fossil
 | 
 | 2009-05-09
 | 
 |-
 | style="padding-left: 1em" | [[git-case]]
 | bartman
 | ?
 | bash
 | cli batch
 | .git/case/, and 'cases' branch
 | git
 | 
 | 2008-07-08
 | git://github.com/bartman/git-case.git
 |-
 | style="padding-left: 1em" | [[git-issues]]
 | John Wiegley
 | bsd
 | python
 | cli batch
 | 'issues' branch of git repository
 | git
 | 
 | 0.3, 2008-09-12
 | git://github.com/jwiegley/git-issues.git
 |-
 | style="padding-left: 1em" | [[ikiwiki]]
 | Joey Hess
 | mostly gplv2 (mixed)
 | perl
 | web
 | git, darcs, bzr, svn, monotone, mercurial, tla
 | any
 | 
 | 3.11, 2009-05-05
 | git://git.ikiwiki.info/
 |-
 | style="padding-left: 1em" | [[sd]]
 | syncwithus/bestpractical
 | mit
 | perl
 | cli batch
 | prophet p2p database
 | git, more?
 | 
 | 0.01, 2009-05-08
 | git://github.com/bestpractical/sd.git
 |-
 | style="padding-left: 1em" | [[stick]]
 | thomas harning
 | ?
 | lua
 | cli
 | sqlite3 db file 'cache.db' in root
 | any?
 | 
 | 0.0.0, 2008-08-19
 | git://git.eharning.us/stick
 |-
 | style="padding-left: 1em" | [[ticgit]]
 | Scott Chacon
 | mit
 | ruby
 | web cli
 | 'ticgit' branch of git repository
 | git
 | 
 | 0.3.6 2008-05-10
 | 
 |}

== См. также ==
* [[Служба технической поддержки]]
* [[Система отслеживания ошибок]]

== Примечания ==
{{примечания|2}}

== Ссылки ==
* {{dmoz|Computers/Software/Help_Desk/|Help Desk}}
* [http://java-source.net/open-source/issue-trackers Open Source Issue Tracking Software in Java]
* [http://www.ifdefined.com/blog/post/2007/10/Links-to-other-comparisons-of-issue-trackers.aspx Discussions comparing issue tracking systems]

{{Системы отслеживания ошибок}}

[[Категория:Системы отслеживания ошибок|*]]
[[Категория:Сравнение программного обеспечения|Системы отслеживания ошибок]]