Difference between revisions 6922571 and 6922573 on simplewiki

{{Infobox company
| name = Luma Health Inc.
| logo = 
| logo_size = 
| type = [[Privately held company|Private]]
| traded_as = 
| industry = [[Software]], [[health care]]
| founded = 2015
(contracted; show full)

Its system was adopted by Lake Washington Physical Therapy which said it had helped them optimize the number of patients their therapists can see in a day.<ref>{{cite news |title=EHR-integrated patient texting helps clinic boost patient capacity 68% to 89% |url=https://www.healthcareitnews.com/news/ehr-integrated-patient-texting-helps-clinic-boost-patient-capacity-68-89 |accessdate=12 October 2019 |publisher=Healthcare IT News |date=16 September 2019}}</ref>


== Healthcare platform ==
The crux of Luma's platform is enhanced communication between [[Doctor–patient relationship|patient and doctor]], and facilitating [[patient compliance]] in both medication and office visits through reminders, both via [[text messaging]].<ref name=":5" />  The platform began as software aimed at connecting patients with available physician appointments, referred to as a "smart-waitlist" solution.<ref name=":5" />  The platform grew over time to include "bot-enabled messaging" to support high value communication between physician and patient via smartphones, which further expanded to include automated visit or procedure follow-ups.<ref name=":5" />  This communication is bi-directional and can be, in some cases, fully automated at the health provider end where anticipated inquiries from the patient have been encoded into the system.<ref name="Lovett2018">{{Cite news|url=https://www.mobihealthnews.com/content/luma-health-releases-automated-two-way-messaging-system-patient-engagement|title=Luma Health releases automated two-way messaging system for patient engagement|last=Lovett|first=Laura|date=April 23, 2018|work=Mobi Health News}}</ref>  Being based on text messaging, the platform functions better than either telephony or email in rural areas with infrastructure deficits, but which are still served by reliable cell phone networks.<ref name=":5" />