Difference between revisions 6922573 and 6922575 on simplewiki

{{Infobox company
| name = Luma Health Inc.
| logo = 
| logo_size = 
| type = [[Privately held company|Private]]
| traded_as = 
| industry = [[Software]], [[health care]]
| founded = 2015
| founders = 
| location = [[San Francisco|San Francisco, California, U.S.]]
| area_served = 
| key_people = {{Unbulleted list
 |Adnan Iqbal ([[Chief executive officer|CEO]])<ref name=":5" />
 |Aditya Bansod ([[Chief technology officer|CTO]])
 |Tashfeen Ekram ([[Chief Medical Officer|CMO]])
}}
| num_employees = 
| parent = 
| homepage = [https://www.lumahealth.io/ lumahealth.io]
}}

'''Luma Health''' is a [[San Francisco]]-based [[software]] company providing [[MHealth|Healthcare]] IT solutions for the [[health care]] industry.<ref name=":0">{{Cite web|url=https://venturebeat.com/2018/05/22/luma-health-raises-6-3-million-for-automated-patient-messaging-service/|title=Luma Health raises $6.3 million for automated patient messaging service|last=Johnson|first=Khari|date=May 22, 2018|website=[[VentureBeat]]|location=San Francisco, California|language=en-US|url-status=live|archive-url=|archive-date=|access-date=March 6, 2020}}</ref> The company's focus is developing a web-based [[Patient|patient engagement]] platform which enables a text-messaging communication between health care providers and patients.  As of 2018, the company had engaged about 200 clinics and 2.8 million patients in the use of its platform.<ref name=":5">{{Cite news|last=Truong|first=Kevin|url=https://www.bizjournals.com/sanfrancisco/news/2018/05/22/luma-health-text-messages-for-doctors-patients.html|title=Why this San Francisco health startup is betting big on text messages|date=May 22, 2018|work=San Francisco Business Times|access-date=March 6, 2020|url-status=live|archive-url=|archive-date=|publisher=American City Business Journals|website=}}</ref>

== History ==
Luma Health was founded as a [[privately held company]] in 2015 by Aditya Bansod, Tashfeen Ekram, and the current [[Chief executive officer|CEO]] Adnan Iqbal.<ref>{{Cite news|last=Norman|first=Hannah|url=https://www.bizjournals.com/sanfrancisco/news/2019/05/24/luma-health-texting-automation.html|title=How this S.F. health startup is changing the game with texting|date=May 24, 2019|work=San Francisco Business Times|access-date=|url-status=live|archive-url=|archive-date=|publisher=American City Business Journals|url-access=subscription|website=}}</ref>  The communications platform developed and managed by the company was launched in 2016.<ref name=":5" />

In February 2017, the company was issued a [[convertible bond]] of US$3.37 million. In the following year, Luma Health raised US$6.3 million in [[Series A round|Series A funding]].<ref name=":5" /><ref>{{Cite news|last=Mack|first=Heather|url=https://www.wsj.com/articles/luma-health-raises-6-million-for-doctor-patient-message-software-1526988600|title=Luma Health Raises $6 Million for Doctor-Patient Message Software|date=May 22, 2018|work=The Wall Street Journal|access-date=|url-status=live|archive-url=|archive-date=|language=en-US|url-access=subscription|website=}}</ref>  [[Venture capital financing|Series B round]] of funding reached US$16 million and was led by Peak Span Capital with participation from [[U.S. Venture Partners]], as well as [[Cisco Systems]] and the [[Texas Medical Center]].<ref>{{Cite news|last=Parmar|first=Arundhati|url=https://medcitynews.com/2019/08/luma-health-scores-16-5-million-in-series-b-round/|title=Luma Health scores $16 million in Series B round|date=August 27, 2019|work=MedCity News|access-date=March 6, 2020|url-status=live|archive-url=|archive-date=|language=en-US|website=}}</ref><ref>{{cite web |title=HIPAA Compliant Messaging Software Market to Record Sturdy Growth by: VSee, Spok, SimplePractice, Luma Health, OnCall Health |url=https://techtiding.com/2019/10/03/hipaa-compliant-messaging-software-market-to-record-sturdy-growth-by-vsee-spok-simplepractice-luma-health-oncall-health/}}</ref>

In 2019, the company entered a partnership with the health care software company [[Epic Systems]].<ref name=":2">{{Cite web|url=https://venturebeat.com/2019/09/05/health-recovery-solutions-raises-10-million-for-patient-monitoring-tools/|title=Health Recovery Solutions raises $10 million for patient monitoring tools|last=Wiggers|first=Kyle|date=September 5, 2019|website=[[VentureBeat]]|location=San Francisco, California|language=en-US|url-status=live|archive-url=|archive-date=|access-date=March 6, 2020}}</ref> Later the same year Luma Health initiated [[electronic health record]] integration with [[Athenahealth]]’s marketplace and Nextech Systems.<ref name=":4">{{Cite web|url=https://hitconsultant.net/2019/08/27/patient-engagement-platform-luma-health-nabs-16m-to-optimize-patient-experience/|title=Patient Engagement Platform Luma Health Nabs $16M to Optimize Patient Experience|last=Pennic|first=Fred|date=2019-08-27|website=HIT Consultant|language=en-US|url-status=live|archive-url=|archive-date=}}</ref>[[churnalism]] Overall, Luma Health works with over 300 healthcare organizations across the U.S., including 70 electronic health record and [[practice management]] systems such as [[Allscripts]], [[Centricity]], [[CareCloud]], eClinicalWorks and [[Meditech]] Greenfield.<ref name=":3">{{Cite web|url=https://www.beckershospitalreview.com/healthcare-information-technology/texas-medical-center-joins-16m-funding-for-patient-engagement-platform-startup.html|title=Texas Medical Center joins $16M funding for patient engagement platform startup|last=Park|first=Andrea|date=August 27, 2019|website=Beckers Hospital Review|url-status=live|archive-url=|archive-date=}}</ref>{{Unreliable source?|date=March 2020|reason=Likely [[churnalism]].}}<ref name=":4" /> The company is also partnered with the health care transportation service [[Uber|Uber Health]] and teamwork app [[Webex|Cisco Webex]].<ref name=":3" /><ref name=":4" />

Its system was adopted by Lake Washington Physical Therapy which said it had helped them optimize the number of patients their therapists can see in a day.<ref>{{cite news |title=EHR-integrated patient texting helps clinic boost patient capacity 68% to 89% |url=https://www.healthcareitnews.com/news/ehr-integrated-patient-texting-helps-clinic-boost-patient-capacity-68-89 |accessdate=12 October 2019 |publisher=Healthcare IT News |date=16 September 2019}}</ref>

== Healthcare platform ==
The crux of Luma's platform is enhanced communication between [[Doctor–patient relationship|patient and doctor]], and facilitating [[patient compliance]] in both medication and office visits through reminders, both via [[text messaging]].<ref name=":5" />  The platform began as software aimed at connecting patients with available physician appointments, referred to as a "smart-waitlist" solution.<ref name=":5" />  The platform grew over time to include "bot-enabled messaging" to support high value communication between physician and patient via smartphones, which further expanded to include automated visit or procedure follow-ups.<ref name=":5" />  This communication is bi-directional and can be, in some cases, fully automated at the health provider end where anticipated inquiries from the patient have been encoded into the system.<ref name="Lovett2018">{{Cite news|url=https://www.mobihealthnews.com/content/luma-health-releases-automated-two-way-messaging-system-patient-engagement|title=Luma Health releases automated two-way messaging system for patient engagement|last=Lovett|first=Laura|date=April 23, 2018|work=Mobi Health News}}</ref>  Being based on text messaging, the platform functions better than either telephony or email in rural areas with infrastructure deficits, but which are still served by reliable cell phone networks.<ref name=":5" />⏎
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In September 2018, the platform was further expanded with the addition of Custom Audience Broadcasts (individual and group messages from health care providers), Collaboration Hub (for clinical messaging and health care team virtual collaboration), and mobile [[Health insurance in the United States|insurance card]] uploads (online insurance validation through image capture).<ref>{{Cite web|url=https://hitconsultant.net/2018/09/25/luma-health-virtual-collaboration-hub/|title=Luma Health Launches Virtual Collaboration Hub for Providers to Reach Their Patients -|last=Pennic|first=Fred|date=2018-09-25|website=HIT Consultant|language=en-US|url-status=live|archive-url=|archive-date=}}</ref>